FAQ

General Product Information

Are your products safe for color-treated or chemically treated hair?
Yes, they are!

Can I use your products if I have extensions?
It is generally safe to use Matilda Bell on most extensions, with the exception of tape extensions, where the oils in the tape may damage the adhesive.
We strongly recommend that you patch test your wig beforehand and consult your stylist. While it is safe to apply essential oils near a wig, be gentle when massaging to maintain the stability of the wig.

Are your products safe to use during pregnancy?
Safety comes first. Our products are clean, free of synthetic fragrances, and made with naturally derived oils. All ingredients are listed so you can always consult your doctor.

Do Matilda Bell products have an expiration date?
The "best before" date of a Najeau product is determined by when it was opened. The can icon on the box label indicates the number of months the product will remain optimal after opening.
Generally, Matilda Bell products will remain good for at least 24 months from production, unless a shorter expiration date is specified on the product. This period is further extended by the Best After Opening (PAO) date, which varies by product. However, after this period, the aroma, texture, and effectiveness (especially the active ingredients) may change. For best results, it is recommended to use the product soon after opening and follow specific storage instructions.

Will Matilda Bell Scalp Oil improve the condition of my scalp?
Yes! Many customers have experienced various scalp-related issues such as itchy scalp, scalp psoriasis, dandruff, premature hair loss, and more.
While we cannot guarantee specific results, they have reported great success using our products.

Do your products promote hair growth?
Matilda Bell focuses on scalp health and prioritizes the health of hair follicles to prevent and relieve premature scalp aging and follicle shrinkage. A healthy scalp is conducive to healthy hair.
Similar to facials, which cannot completely prevent aging or wrinkles but can help slow down premature aging, our goal is to educate people on how to care for their scalp, hair, and overall health.

Product Ingredients

Are our products vegan and cruelty-free?
All of our products are cruelty-free and we do our own testing, not on animals.
Vegan Products
Hair Follicle Drops
Scalp Mask
Hair Care
Cooling Drops
Warming Drops
Nourishing Shampoo
Nourishing Conditioner
Leave-In Conditioner
Extra Virgin Olive Oil
Non-Vegan Products
Hair Mask - Due to the use of honey in the formula, this product is not suitable for vegans.

Do Matilda Bell products contain parabens?
All Matilda Bell products are paraben-free.

Matilda Bell fragrances feature ingredients derived from nature.
Both our nourishing conditioners and leave-in conditioners contain naturally derived essential oils. While essential oils and extracts are part of our fragrance ingredients, they are classified as fragrance for labeling purposes.
It is not a traditional perfume; rather, it is a fusion of various extracts and essential oils, carefully crafted into a unique scent blend.

Do Matilda Bell products contain allergens?
Matilda Bell products use carefully selected essential oils that have beneficial properties for scalp and hair care. Like all plant extracts used in our products, these oils are rigorously evaluated for safety and effectiveness before being included in our formulas.
*Always perform a patch test before using our products. Even with natural herbal ingredients, allergic reactions may occur. This product is for external use only, on the hair and scalp; avoid contact with eyes. If any adverse reaction occurs, discontinue use immediately.